Privacy Policy for Payne County Tree Service, Inc.

You may provide personal information when you:

• fill out a contact form
• request information, services, or support
• subscribe to email or SMS/MMS communications
• call, email, or otherwise communicate with us
• submit any form on our Site that requests personal information

This information may include:

• name
• company name
• email address
• mobile or other phone number
• mailing address
• service inquiry details
• any other information you choose to provide

• IP address
• browser type
• device type
• operating system
• referring URLs
• pages viewed
• dates and times of visits
• site usage and interaction data

We may use the information we collect to:

• provide, operate, and maintain our Site and services
• respond to inquiries and customer service requests
• communicate with you about your requests, appointments, accounts, or services
• send email and SMS/MMS communications you have requested or agreed to receive
• improve our website, services, and communications
• monitor and analyze usage trends
• protect against fraud, unauthorized activity, and legal liability
• comply with legal obligations

If you provide your mobile phone number through our Site or through any other communication with us, you may receive SMS or MMS text messages from Payne County Tree Service, Inc., depending on the consent you provide.

These messages may include:

• conversational messages
• customer care messages
• appointment or scheduling messages
• service updates
• account-related notifications
• promotional or marketing messages, if you have expressly opted in to receive them

Message frequency may vary. Message and data rates may apply.

When you opt in to receive text messages from us, you agree to receive text messages at the mobile number you provided. Consent to receive SMS/MMS messages is not a condition of purchase unless explicitly stated otherwise.

We use your mobile phone number only for the purposes for which you have provided consent, including sending the text messages you requested or agreed to receive, providing support, and communicating about our services.

You may opt out of SMS/MMS communications at any time by:

• replying STOP to any message
• contacting us at [email protected]
• calling us at (405) 372-3571

After you opt out, you may receive one final message confirming your opt-out request. For help, reply HELP or contact us using the information below.

We do not sell, rent, or share mobile phone numbers or mobile opt-in information with third parties or affiliates for their marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging originator opt-in data and consent; this information will not be shared with any third parties, except with vendors, service providers, or subcontractors who help us provide messaging services and who are bound to protect such information and use it only for those services.

We may share personal information only as described below:

• Service providers: We may share information with trusted vendors that perform services on our behalf, such as website hosting, customer relationship management, analytics, email delivery, or SMS platform services.
• Legal compliance: We may disclose information when required to do so by law, regulation, subpoena, court order, or other legal process.
• Protection of rights: We may disclose information when necessary to protect our rights, property, users, or the public.
• Business transfers: If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information to third parties for marketing purposes. We do not share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional use.

We retain personal information for as long as reasonably necessary to:

• fulfill the purposes described in this Privacy Policy
• provide our services and communications
• comply with legal, tax, accounting, or reporting requirements
• resolve disputes and enforce our agreements

Depending on your location and applicable law, you may have the right to:

• request access to the personal information we hold about you
• request correction of inaccurate information
• request deletion of your personal information
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• opt out of marketing communications

To exercise any of these rights, contact us using the contact information listed below.

You may opt out of marketing emails by clicking the unsubscribe link in the email or contacting us directly.

To stop receiving text messages, reply STOP to any SMS/MMS message from us.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing information to them.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can delete it.

If you are a resident of a state that provides privacy rights under applicable law, you may have additional rights regarding your personal information, such as the right to know, access, correct, delete, or opt out of certain data uses. We will honor such rights to the extent required by applicable law.

If you access our Site from outside the United States, please note that your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using the Site, you acknowledge that your information may be transferred to and processed in those jurisdictions.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Payne County Tree Service, Inc.
Website: https://pctsi.com
Email: [email protected]
Phone: 405-372-3571
Mailing Address: 3505 S Jardot Rd, Stillwater OK 74074